Delete Your Account | AfroFleet

Last updated: 17 September 2026

This page explains how to delete your AfroFleet account and the personal data associated with it. It applies to the AfroFleet mobile app for Android and iOS and to the AfroFleet web application, all operated by AfroFleet Technologies Private Limited.

You can delete your account yourself from inside the app at any time, or you can ask us to delete it for you. Both routes are described below.

1. Delete your account in the AfroFleet app

Open the AfroFleet app and sign in.
Go to Profile from the bottom navigation.
Tap Account Management.
Tap Delete Account.
Confirm in the dialog. Your account is deleted immediately and you are signed out.

Deletion is permanent and cannot be undone. If you want to use AfroFleet again later you will need to create a new account and repeat verification.

2. Ask us to delete your account

If you no longer have access to the app, or you prefer not to use the in-app option, email us from the address registered on your account:

hello@afrofleet.com
Subject: Account deletion request

Include the phone number linked to your AfroFleet account so we can verify you are the account holder. We may ask a follow-up question to confirm your identity before acting. We complete verified requests within 30 days and confirm by email once your account has been deleted.

3. What is deleted

When your account is deleted we remove:

Your login credentials and authentication identity.
Your profile, including name, email address, phone number and company details.
Verification documents you uploaded, such as identity documents, company registration, vehicle documents and permits.
Your saved preferences, notification settings and device push tokens.
Open load postings and open bids that have not been accepted.

4. What we keep, and for how long

Some records are retained after deletion where we have a legal or contractual obligation to keep them, or where they form part of another user's records:

Digital contracts and completed load records. Contracts you entered into with another Load Owner or Load Carrier, and the associated proof of delivery, are kept for up to 7 years because they form part of the other party's audit trail and may be needed to resolve disputes about loss, damage or theft. Your personal details on these records are limited to what the contract requires.
Invoices and payment records. Kept for the period required by tax and accounting law in the jurisdictions we operate in, typically 5 to 7 years.
Fraud, safety and compliance records. Kept where necessary to detect abuse, enforce our terms or comply with a legal request.
Anonymised analytics. Aggregated usage data that can no longer be linked to you is retained.

Retained records are removed or anonymised once the applicable retention period expires.

5. Delete data without deleting your account

If you want to remove specific information but keep your account, you can edit your profile and documents inside the app, or email hello@afrofleet.com describing what you would like removed. See our Privacy Policy for your full data protection rights.

6. Contact